Oracle Consulting Project Technical Manager in Tokyo, Japan

Consulting Project Technical Manager

Preferred Qualifications

Client Success Manager

About theJob:

People in

our Client Success organization drive delivery and client excellence

through the design, development and/or delivery of a solution, service,

capability or offering.

As an Client

Success Manager at Oracle Utilities (“Opower”), client success is your mandate.

You will own end-to-end implementation of the Oracle Utilities’ SaaS

product-suite and services, and be responsible for the ongoing success of the

client and its Opower program. You’ll build and maintain strong client

relationships, and serve as a strategic partner to sales. You will

assign technical resources, make prioritization decisions, and be accountable

to ensure your cross-functional team delivers within budget, on schedule and at

the highest quality.

This is

an ideal job for someone who has experience implementing and managing large,

software projects for clients; demonstrating a core competency for client and

scope management, technical delivery and an extraordinary attention to detail

is a must. The successful candidate will be a demonstrated quick learner and

self-starter – with the ability to initiate and make difficult calls quickly,

and also function well within a team environment. The ideal candidate will have

a unique ability to communicate a variety of messages to varying audiences, and

can build internal and external relationships effortlessly

ResponsibilitiesInclude:

  • Developa good understanding of client requirements, business problems and any Oracleconstraints; be able to identifythe proper solution in ways that support Oracle Utilities’ cloud businessmodel

  • Craftappropriate account and program strategies to build a deep rolodex ofrelationships at all levels in your client’s organization and across Oracle’sfunctions that you can leverage to achieve goals and internal operationalexcellence

  • Maintainconsistent and frequent communication with clients to ensure efficientproject implementation, review ongoing needs, provide timely solutions andrecommendations to help achieve success and drive adoption

  • Maintainthorough knowledge of current product and services offerings andfunctionality, obtain timely training and certification in new featuresand products and ensure processes according to company approved SOPs

  • Assignteam resources, enter weekly timesheets and prioritize client deliveryteam work.

  • Reporton project budget, schedule, and deliverable status to internal andexternal stakeholders

  • Identifyand manage issues/risks while acting as an escalation point within theteam

  • Operateeffectively in a SaaS business environment by managing internalexpectations as well as those of your clients

  • Deeply understand the OracleUtilities product suite to enable effective communication of capabilitiesto clients

  • Activelycontribute to the refinement and development of new product features andservice offerings by working closely with Professional Services andProduct Development

About You

  • BS or BA degree.

  • At least 5 years of professionalexperience in technology implementation/delivery, with a strong preferencefor experience within a SaaS or enterprise software-related environment

  • You are an excellent communicatorand able to translate complex and technical topics across a wide range ofaudiences in an engaging and succinct manner

  • You have demonstrated successworking directly with clients, managing scope & expectations

  • You have strong project managementexperience

  • You have good judgment in abusiness context

Utility or IT PM experience a plus, but not required

Detailed Description and Job Requirements

As a recognized authority and leading contributor, this project management professional, provides consistent innovative and high quality solution leadership. Responsible for guiding the successful implementation of non-routine and complex business solutions ensuring high quality and timely delivery within budget to the customer’s satisfaction.

Analyzes business needs to help ensure Oracle’s solution meets the customer’s objectives by combining industry best practices and product knowledge. Effectively applies Oracle’s methodologies and policies while adhering to contractual obligations, thereby minimizing Oracle’s risk and exposure. Exercises judgment and business acumen in selecting methods and techniques for effective project delivery on small to medium engagements. Provides direction and mentoring to project team. Effectively influences decisions at the management level of customer organizations. Ensures deliverables are acceptable and works closely with the customer to understand and manage project expectations. Supports business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain credibility. Manages the scope of medium sized projects including the recovery of remedial projects.

8-10 years of experience relevant to this position. Prior project team leadership or management experience. Demonstrated ability to follow solid project management principles. Comfortable working in a matrix management environment. Strong communication skills to deal with internal stakeholders, customers, and vendors. Product, technology or industry expertise relevant to the portfolio focus. Selling skills preferred. Undergraduate degree or equivalent experience. Ability to travel as needed.

Job: Consulting

Location: JP-JP,Japan-Tokyo

Job Type: Regular Employee Hire

Organization: Oracle