Cisco Engagement Manager in Tokyo, Japan

Additional Location(s) or Information: Job Category: Managed Services Level of Experience: Experienced - Non Manager Requisition #: R1019719

Description: The Engagement Manager will have a strong overall understanding of the Managed Security technologies and will be supported with deep technical expertise from the Incident Manager and/or Client Engineer. This role will hold a leadership position as it pertains to the client and must have the ability to lead and direct co-workers that are not direct reports.

The role will be required to hold internal and client facing calls and should be comfortable leading meetings with executive level participation. Constant interaction with client teams and internal teams will be required. Will have ownership of the creation and distribution of client facing documents.

Duties

Project Management Oversee account activation Point of contact for client issues Point of contact for account team Coordinate status meetings both internal and client facing Coordinate all client-facing documents related to Managed Security Coordinate document storage Overall ownership of the client and account team relationships Plan and execute executive briefings – including QBR’s

Technical Requirements

High level understanding of:

Cisco security products Malware – types and families Security breaches and trends MSS Process for detection, mitigation, remediation on customer networks

Skills

Strong Organizational skills Excellent verbal and written skills Excellent interpersonal skills Use of PowerPoint, Excel and Word Some travel required

Job Type: Experienced Opportunity Category: Security

Engagement Manager Tokyo JP R1019719-en_US