Continental Corporation Customer Quality Engineer in Japan

Auto req ID 51593BR

Job Title Customer Quality Engineer

Country Japan

Job Description

­ Customer complaint handling. Analyze, follow up and response to Customer complaints in cooperation with plant quality and central quality teams to ensure timely resolution of quality problems.

­ Sharing lessons learned with cross­functional team members to prevent repeat quality issues.

­ Support Automotive Engineers in PPAP approval process.

­ Customer satisfaction and quality status monitoring through OEM released data, reporting the status to Key Account manager&Automotive Engineer, initiating and monitoring action plans to close the identified gaps.

­ Organize customer audits in cooperation with plant quality teams. Support plants and central quality organization in keeping OEM certifications current with the support of the Automotive Engineer.

­ Support Automotive Engineer and plant teams to ensure flawless launches meeting the customer specific requirements.

­ Run conformity of production testing program for the production tires for accounts responsible, evaluating and reporting the results to Key Account Manager & Automotive Engineer.